Effective Date: 19.10.2024
This document outlines our policies and practices regarding the collection, use, disclosure, and protection of your personal information. By using our services, you agree to the collection and use of information by this policy. Please read this Privacy Policy in conjunction with our Terms of Use.
When you use our services, we collect the following types of personal information:
Account Information: Upon creating an account, you provide essential information such as your name, email address, phone number, and OTP. This information is used for account authentication and communication.
Profile Information: To enhance your experience, you provide details such as profile photos, interests, lifestyle preferences, and other data to personalize your interactions on our platform. This includes information you voluntarily share, such as religious beliefs or health details.
Payment Information: For processing payments, we do not collect billing information of your credit card details and billing address. Payments are processed through secure third-party payment processors (Razorpay), and we do not store credit card numbers.
We automatically gather certain information to improve our services:
Technical Data: Includes your IP address, browser type, operating system, device type, and application usage statistics. This helps us monitor and enhance the functionality of our services.
Location Data: If you enable location services, we collect GPS coordinates and other location-based information to tailor services and features to your location. You can manage location permissions through your device settings.
Usage Data: Data about your interactions with our application, including features used, time spent on different sections, and content viewed. This data helps us understand user behavior and preferences.
Verification Data: We collect National ID verification data, including information from your national ID, passport, aadhar. We do not store any data and only require them to match the details(Name, DOB, Gender) or other government-issued identification, as well as Facial Verification data to ensure your identity. This information is used to verify the authenticity of user profiles and enhance security on the platform.
Live Location Tracking: Additionally, the NO NAMES’s mobile App may collect certain information automatically, including, but not limited to, tracking your live location when using the Application through the ID and IP address of the mobile device you are using. When you use the mobile application, it may use GPS technology (or other similar technology) to determine your current location in order to determine where you are located.
(a) We may disclose user-provided information and information automatically collected through live location tracking, as necessary:
1.1 Legal Compliance: As required by law, such as to comply with summons or similar legal process; or when requested by a government agency;
Protection of Rights: When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
You can easily stop the collection of all information by the NO NAMES mobile App by uninstalling the NO NAMES mobile App. You may use the normal uninstall procedures available as part of your mobile device or through a NO NAMES mobile App marketplace or network.
We may receive information from third parties to enhance our services:
Other Users: Information about you may be collected from other users who interact with you or report issues related to your profile.
Social Media Platforms: Data from social media platforms when you connect your accounts to our service.
Business Partners: Information from partners, including data related to advertisements or promotional campaigns.
We partner with trusted third-party services for identity verification:
National ID Verification: We use Deepvue to securely verify identification documents such as national IDs and passports, ensuring the authenticity of user profiles. Please refer to Deepvue privacy policy for any concerns.
Facial Verification: We utilize Amazon Web Services (AWS) for facial recognition technology, providing a secure and privacy-focused solution for verifying user identities.Please refer to Amazon Web Services privacy policy for any concerns.
These partners adhere to stringent privacy and security protocols to protect your data.
We use your personal information for various purposes:
Account Management: To create, maintain, and manage your account, including authentication, customer support, and account-related notifications.
Service Personalization: To customize your experience based on your preferences, interests, and usage patterns. This includes using cookies and similar technologies to remember your settings.
Verification: To verify your identity, we utilize biometric data from national IDs and passports. While we securely store your passport data, Aadhaar data is not stored. This process is crucial in ensuring the authenticity of user profiles on our platform.
We leverage Amazon Web Services (AWS) for facial recognition, ensuring that your biometric data is handled with the utmost security. AWS employs stringent privacy measures, including encryption and access controls, to protect your data. You can find more details about AWS's commitment to privacy and security in Amazon Web Services privacy policy
In addition to AWS, we use Deepvue for national ID verification. Deepvue is renowned for its advanced security protocols and commitment to user privacy. For more information on how Deepvue handles your data, you can refer to Deepvue privacy policy.
Communication: To send you updates, newsletters, promotional offers, and service-related announcements. You can opt out of marketing communications at any time.
Research and Analytics: To conduct research, analyze user behavior, and improve our services. This includes anonymized data used for academic research and internal analysis.
We may share your information with third-party vendors and service providers who perform services on our behalf:
Customer Support Providers: To assist with support requests and inquiries.
Data Storage Providers: To securely store and manage your data.
Payment Processors: To handle financial transactions and ensure payment security.
We may disclose your personal information to comply with legal obligations:
Law Enforcement Requests: To respond to legal requests or inquiries from law enforcement agencies.
Legal Proceedings: To protect our rights or respond to claims against us.
In the event of a merger, acquisition, or similar transaction, your personal information may be transferred as part of the business assets. We will notify you of any such changes and how they affect your information.
We implement robust security measures to protect your personal information:
Administrative Safeguards: Policies and procedures to manage data access and security.
Technical Safeguards: Encryption, secure servers, and firewalls to protect data during transmission and storage.
Physical Safeguards: Restricted access to data centers and physical security measures.
Despite our efforts, no system can be completely secure. We cannot guarantee absolute security, but we strive to maintain the highest standards of data protection.
We prioritize the protection of user data through robust cybersecurity measures. NO NAMES implements industry-standard security protocols, including encryption, firewalls, and secure servers, to safeguard personal information from unauthorized access, disclosure, or theft. We continuously monitor for potential vulnerabilities and employ advanced tools to detect and prevent cyber threats. While we take reasonable precautions to protect user data, we cannot guarantee absolute security, and users acknowledge that they provide personal information at their own risk. In the event of a security breach, we will promptly notify affected users in accordance with applicable laws and regulations.
NO NAMES is dedicated to maintaining a safe and secure environment for all users. We take scams and fraudulent activities very seriously and are committed to protecting our community from malicious behavior. Users are strictly prohibited from engaging in any fraudulent activities, including but not limited to:
Creating fake profiles or impersonating others.
Attempting to deceive users for personal gain, including financial exploitation.
Soliciting personal information or money from other users.
Users are expected to exercise caution and to report any suspicious behavior, scams, or fraudulent profiles immediately to our support team. We encourage all users to remain vigilant and to protect their personal information.
NO NAMES reserves its rights to investigate reports of fraudulent activity and to take appropriate action, including but not limited to:
Banning users who violate these policies.
Cooperating with law enforcement agencies in investigating fraudulent activities.
Sharing relevant information with law enforcement or other appropriate authorities when required to protect the safety and security of our users.
By using the NO NAMES mobile App, users acknowledge that while we strive to create a safe community, it is ultimately their responsibility to be cautious and exercise good judgment when interacting with others.
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct inaccurate or incomplete data.
Deletion: Request the deletion of your personal information under certain conditions.
Restriction: Limit the processing of your data in specific circumstances.
You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails or messages. This does not affect service-related communications, which you will continue to receive.
You can disable location tracking through your device settings. However, this may limit some features of our service that rely on location data.
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it promptly. Users are encouraged to report any instances of minors using our services.
We may update this Privacy Policy periodically. Changes will be posted on our website and within the application. We will notify you of significant changes, and your continued use of our services constitutes acceptance of the updated policy.
For questions or concerns regarding this Privacy Policy or our data practices, please contact us at: Contact.
NO NAMES L.L.C-FZ
Contact Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Any disputes arising from this Privacy Policy or your use of our services shall be governed by the laws of United Arab Emirates (UAE)