Privacy Policy
Effective Date: 19.10.2024
This document outlines our policies and practices regarding the collection, use, disclosure, and protection of your personal information. By using our services, you agree to the collection and use of information by this policy. Please read this Privacy Policy in conjunction with our Terms of Use.
1. Information We Collect
1.1 Personal Information Provided by You
When you use our services, we collect the following types of personal information:
Account Information
Upon creating an account, you provide essential information such as your name, email address, phone number, gender identity, DOB and OTP. This information is used for account authentication and communication.
Profile Information
To enhance your experience, you provide details such as profile photos, interests, lifestyle preferences, and other data to personalize your interactions on our platform. This includes information you voluntarily share, such as religious beliefs or health details.
Payment Information
For processing payments, we do not collect billing information of your credit card details and billing address. Payments are processed through secure third-party payment processors (Razorpay), and we do not store credit card numbers.
1.2 Personal Information Collected Automatically
We automatically gather certain information to improve our services:
Technical Data
Includes your IP address, browser type, operating system, device type, and application usage statistics. This helps us monitor and enhance the functionality of our services.
Location Data
If you enable location services, we collect GPS coordinates and other location-based information to tailor services and features to your location. You can manage location permissions through your device settings.
Usage Data
Data about your interactions with our application, including features used, time spent on different sections, and content viewed. This data helps us understand user behavior and preferences.
Verification Data
National ID
Why do we require your National ID?
For Indian Nationals: Aadhar Card
We verify your name, photo, date of birth, and gender with your Aadhar Card to ensure the information you provided is authentic. At NO NAMES, building a safe and genuine inner circle is our top priority and non-negotiable.
Do we access your data?
We work with a third-party service, Deepvue.tech, to authenticate your Aadhar card. This process includes sending an OTP to your registered phone number for verification.
Do we store your data?
We do not retain any personal information beyond your name, photo, date of birth, and gender, which are used solely to verify the details that you've already entered while signing up on NO NAMES.
For Foreign National: Passport
We verify your name, photos, date of birth, and gender with your Passport to ensure the information you provided is authentic. At NO NAMES, building a safe and genuine inner circle is our top priority and non-negotiable.
Do we store your data?
Whilst we retain your passport image we do not retain any personal information beyond your name, Passport image, date of birth, and gender, which are used solely to verify the details that you've already entered while signing up on NO NAMES.
Feel free to hide any other data on your passport image before you share it.
Facial Verification:
We work with a third-party service, Amazon Web Services (AWS), to authenticate your Facial verification dats. This information is used to verify your authenticity and enhance security on the platform.
Live Location Tracking
Additionally, the NO NAMES’s mobile App may collect certain information automatically, including, but not limited to, tracking your live location when using the Application through the ID and IP address of the mobile device you are using. When you use the mobile application, it may use GPS technology (or other similar technology) to determine your current location in order to determine where you are located.
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- We may disclose user-provided information and information automatically collected through live location tracking, as necessary:
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- Legal Compliance: As required by law, such as to comply with summons or similar legal process; or when requested by a government agency;
- Protection of Rights: When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Legal Compliance: As required by law, such as to comply with summons or similar legal process; or when requested by a government agency;
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You can easily stop the collection of all information by the NO NAMES mobile App by uninstalling the NO NAMES mobile App. You may use the normal uninstall procedures available as part of your mobile device or through a NO NAMES mobile App marketplace or network.
1.3 Information from Third Parties
We may receive information from third parties to enhance our services:
Other Users
Information about you may be collected from other users who interact with you or report issues related to your profile.
Social Media Platforms
Data from social media platforms when you connect your accounts to our service.
Business Partners
Information from partners, including data related to advertisements or promotional campaigns.
1.4 Business Partners for Verification
We partner with trusted third-party services for identity verification:
National ID Verification
We use Deepvue to securely verify identification documents such as national IDs and passports, ensuring the authenticity of user profiles. Please refer to Deepvue privacy policy for any concerns.
Facial Verification
We utilize Amazon Web Services (AWS) for facial recognition technology, providing a secure and privacy-focused solution for verifying user identities.Please refer to Amazon Web Services privacy policy for any concerns.
These partners adhere to stringent privacy and security protocols to protect your data.
2. Use of personal information
We use your personal information for various purposes:
Account Management
To create, maintain, and manage your account, including authentication, customer support, and account-related notifications.
Service Personalization
To customise your experience based on your preferences, interests, and usage patterns. This includes using cookies and similar technologies to remember your settings.
Verification
To verify your identity, we utilize biometric data from national IDs and passports. While we securely store your passport data, Aadhaar data is not stored. This process is crucial in ensuring the authenticity of user profiles on our platform.
We leverage Amazon Web Services (AWS) for facial recognition, ensuring that your biometric data is handled with the utmost security. AWS employs stringent privacy measures, including encryption and access controls, to protect your data. You can find more details about AWS's commitment to privacy and security in Amazon Web Services privacy policy
In addition to AWS, we use Deepvue for national ID verification. Deepvue is renowned for its advanced security protocols and commitment to user privacy. For more information on how Deepvue handles your data, you can refer to Deepvue privacy policy.
Communication
To send you updates, newsletters, promotional offers, and service-related announcements. You can opt out of marketing communications at any time.
Research and Analytics
To conduct research, analyse user behaviour, and improve our services. This includes anonymised data used for academic research and internal analysis.
3. Sharing of Personal Information
3.1 With Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf:
Customer Support Providers
To assist with support requests and inquiries.
Data Storage Providers
To securely store and manage your data.
Payment Processors
To handle financial transactions and ensure payment security.
3.2 Legal Compliance
We may disclose your personal information to comply with legal obligations:
Law Enforcement Requests
To respond to legal requests or inquiries from law enforcement agencies.
Legal Proceedings
To protect our rights or respond to claims against us.
3.3 Business Transfers
In the event of a merger, acquisition, or similar transaction, your personal information may be transferred as part of the business assets. We will notify you of any such changes and how they affect your information.
4. Security of Personal Information
We implement robust security measures to protect your personal information:
Administrative Safeguards
Policies and procedures to manage data access and security.
Technical Safeguards
Encryption, secure servers, and firewalls to protect data during transmission and storage.
Physical Safeguards
Restricted access to data centers and physical security measures.Despite our efforts, no system can be completely secure. We cannot guarantee absolute security, but we strive to maintain the highest standards of data protection.
5. Cyber Security
We prioritise the protection of user data through robust cybersecurity measures. NO NAMES implements industry-standard security protocols, including encryption, firewalls, and secure servers, to safeguard personal information from unauthorized access, disclosure, or theft. We continuously monitor for potential vulnerabilities and employ advanced tools to detect and prevent cyber threats. While we take reasonable precautions to protect user data, we cannot guarantee absolute security, and users acknowledge that they provide personal information at their own risk. In the event of a security breach, we will promptly notify affected users in accordance with applicable laws and regulations.
6. Scam and Fraud Prevention
NO NAMES is dedicated to maintaining a safe and secure environment for all users. We take scams and fraudulent activities very seriously and are committed to protecting our community from malicious behavior. Users are strictly prohibited from engaging in any fraudulent activities, including but not limited to:
- Creating fake profiles or impersonating others.
- Attempting to deceive users for personal gain, including financial exploitation.
- Soliciting personal information or money from other users.
Users are expected to exercise caution and to report any suspicious behavior, scams, or fraudulent profiles immediately to our support team. We encourage all users to remain vigilant and to protect their personal information.
NO NAMES reserves its rights to investigate reports of fraudulent activity and to take appropriate action, including but not limited to:
- Banning users who violate these policies.
- Cooperating with law enforcement agencies in investigating fraudulent activities.
- Sharing relevant information with law enforcement or other appropriate authorities when required to protect the safety and security of our users.
- By using the NO NAMES mobile App, users acknowledge that while we strive to create a safe community, it is ultimately their responsibility to be cautious and exercise good judgment when interacting with others.
7. USER RIGHTS AND CHOICES
7.1 Access and Control